feedback & complaints.
Renew Church values people. Whether you are a part of our church family, a visitor to our services/events, or a parent of a young person in our children’s or youth programmes, you are valued.
We hope that all interactions with our staff, volunteers and others in our church are positive, respectful, and hope-filled.
If you are not happy with any aspect of the services we provide, we would like to hear from you so that we can investigate and put things right.
Please note that any complaints or feedback made will be dealt with in a professional and confidential manner.
Contact us by filling in the form below and one of our senior leadership team will be in touch soon.
Frequently Asked Questions
Where can I find Renew Church?
If you’re visiting from out of town to the south simply turn off State Highway 1 at signs for ‘Whangarei Town Center’ (just past tourist information center). We are 1km down the road on your left.
When does your Sunday service start/end?
Our Sunday service begins at 9:30am. Our cafe is open beforehand as well as at the end of each service – and if it’s your first time visiting Renew Church, the coffee is on us!
How can I attend a mid week meeting?
Our meetings are open to the public and anyone can attend. If you would like to let us know you are coming you can do so on our ministries page by sending an email. This way you can connect with our team before arrival. Please allow us a few days notice if you want to connect before a gathering.